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Frequently Asked Questions

How do I hang my sign?

All signs come with a sawtooth hanger taped in a small bag on the back of your product for customers to attach if they wish to do so! 

What is the return policy?

Because everything is made to order/custom, we do not accept returns. If you place an order and need to cancel for any reason, you have 24 hours to contact us to do so. 

How do we inquire about custom signs for a business, or something we do not see listed on the website?

If you're interested in ordering a product not listed, or a custom sign for your business, send us an email or message us on Instagram @cedarandsage_ 

When can I expect my order?

Our turnaround time is currently 2-3 weeks from the order date. Some items take less time than others and may ship out quicker, but 2-3 weeks is the general time frame to expect.

Can you help me with ideas?

Yes! You can email us or message us on Instagram with any questions to talk more about colors, stain options, and designs so we can make sure you get a product you love! *This must be done prior to ordering* All details are FINAL upon ordering.

Still have questions?

Please take a moment to fill out the form.

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